We are searching for a results-oriented Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will address customer inquiries promptly, transfer complex issues to the appropriate team members, and participate in the optimization of our customer service processes.
The ideal candidate will possess proven communication and interpersonal skills, a passion to customer satisfaction, and a solution-oriented mindset. Exceptional analytical skills and the ability to handle multiple inquiries simultaneously are also necessary.
If you are eager about joining a challenging environment and making a meaningful impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Work with Eclerx
Are you passionate about providing exceptional customer support? Do you have excellent communication skills? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a fast-growing company that provides technology services. Our workforce is dedicated to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer questions in a timely and helpful manner
* Resolving with customer problems
* Maintaining customer details
A great opportunity to become part of a dynamic team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this position, please submit your resume and cover letter to [email protected] .
Inbound Chat Analyst Position at Eclerx
At Eclerx, we're seeking a driven here and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a excellent work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an remarkable opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will respond to inquiries in a timely and professional manner, ensuring a satisfying customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Guiding users through online processes
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a genuine difference. If you are ready to take on this fulfilling role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a driven individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the first point of interaction for customers seeking assistance via our online chat platform. You'll provide timely and helpful solutions to their inquiries, ensuring a positive customer experience.
- Your role will require dialoguing with customers in a professional and friendly manner.
- You will also be responsible for addressing a spectrum of customer questions
- The company offers a rewarding work environment with opportunities for development.